Woman found out PNM has overbilled her for 16 years!

One New Mexico woman found out PNM has overbilled her for 16 years!

Leah Berg of Santa Fe discovered PNM has been overbilling her for a very long time. Instead of charing her the residential rate, she was getting charged with the commercial rates.

PNM says they are only required by law to keep 7 years of records and only required by regulators to refund Berg for one year.

The company did eventually changed it from a business to a residential rate and offered to refund her 11 of the 16 years of over-billing.  

The total came to $2,391.36.

Read more HERE

Story from KRQE

Janae Martinez

Janae Martinez

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